International Journal of Knowledge Processing Studies
Online ISSN: 2783-4611

Development of an Appropriate Model in the Preparation of Knowledge Management Software in Iran

Document Type : Original Research Manuscripts

Authors

Samaneh Rahimian 1
Hamid Reza Mahmoodi 2

1 Faculty of Management and Economics, University of Tarbiat Modares, Tehran, Iran.

2 Faculty of management and economics ,University of Tarbiat Modares,Tehran,IRAN.

https://doi.org/10.22034/kps.2022.149699
Abstract
Purpose: This study aimed to identify and study the features and capabilities of common knowledge management software and its components in Iran. Then, a suitable model for producing knowledge management software for Iranian companies and organizations was presented.
Method: This study is a two-dimensional (basic-applied) research in terms of purpose and documentary-library research in terms of the method of collecting information. The statistical population is all knowledge management software, the number of which is unknown. A total of 12 common and widely used softwares were selected by available methods. Colaizzi's descriptive phenomenological approach was used to analyze the content. Validity and reliability were used through 4 criteria of credibility, reliability, verifiability, and transferability.
Findings: As a result of content analysis of sites related to knowledge management software, 120 categories or initial code and 40 indicators or final concepts were identified. After screening and refining the initial codes and indicators, the number of initial codes was reduced to 83, and the number of final indicators or concepts to 27 concepts.
Conclusion: In the study, several common knowledge management software in Iran have been identified and their modules have been studied. Considering the culture, structure, and needs of organizations, and also considering the challenges faced by the knowledge management process in the organization, a suitable model for providing knowledge management software has been provided.

Keywords

Organization
Knowledge Management
Knowledge Management Software
Davenport, T. H. (1994). Managing in the new world of process. Public Productivity & Management Review, 133-147.
Drucker, P. F. (1994). Titte:" The Age of Social Transformation. Atlantic Monthly, 274(5).
Farahani, H. (2009). Knowledge management and its functions in organizations. Knowledge, No. 137.
Hashem, P., Mohammadi Moghaddam, Y., and Mohammadi Moghaddam, A (2011). Knowledge management, requirements and challenges. Development of Fashion and Human Resources and Support. Access Link: https://www.sid.ir/fa/journal/ViewPaper.aspx?id=139069
Gao, T., Chai, Y., & Liu, Y. (2018). A review of knowledge management about theoretical conception and designing approaches. International Journal of Crowd Science.
 Mohammadzadeh, A., Durrani, Z, and Sabbagh Gol, H. (2015). Comparison of knowledge management software by performance, 8th National Conference and 2nd International Conference on Knowledge Management, Tehran.
Ong, R. J., Raof, R. A. A., Sudin, S., & Choong, K. Y. (2021, February). A Review of Chatbot development for Dynamic Web-based Knowledge Management System (KMS) in Small Scale Agriculture. In Journal of Physics: Conference Series (Vol. 1755, No. 1, p. 012051). IOP Publishing.
 Panahi, N., Nezafiti, N., Siadat, H. (2015). Evaluation of knowledge management system modules to implement knowledge management 2.0 in the organization. Public Management Perspective, No. 23.
Santoro, G., Vrontis, D., Thrassou, A. & Dezi, L. (2020). Comparative analysis of knowledge management software applications at E&Y and Unilever Vietnam. Technological Forecasting and Social Change, Elsevier, vol. 136(C).
Sharif, A., Hosseinghlizadeh, R. (2016). Identify and cluster personal knowledge management systems and tools. Journal of Information Processing and Management, Volume 31, No. 4.
Strauss, A., Corbin, J. (2014). Principles of Qualitative Research Methodology Basic Theory: Procedures and Methods. Translation: Buick Mohammadi, Tehran: Institute of Humanities and Cultural Studies.
International Journal of Knowledge Processing Studies
Volume 2, Issue 2
Spring 2022
Pages 49-61

  • Receive Date 26 April 2022
  • Revise Date 29 April 2022
  • Accept Date 08 May 2022

Home

Guide for Authors

Submit Manuscript

Reviewers

Contact Us