Document Type : Original Research Manuscripts


1 PhD student of the Department of Management, Yasouj Branch, Islamic Azad University, Yasouj, Iran

2 Department of Management, Islamic Azad University, Science and Research Unit, Tehran, Iran

3 Assistant Professor, Department of public Administration, Yasooj Branch, Islamic Azad University, Yasooj, Iran

4 Department of Public Administration, Human Resources, Islamic Azad University, Yasouj branch


This research aims to use organizational information as an interpretive structural model for the development of knowledge-based capabilities of human resources. This research is mixed and after identifying indicators of the development of human resources capabilities through interviews with experts, they were modeled using the thematic analysis method. The final model was proposed using the quantitative method of interpretive structural modeling with the expert decision-making approach. The statistical population in this research is all the experts of the judicial organizations of Bushehr province, based on the purposive sampling method, 12 people were selected as a sample. MAXQDA software was used in the qualitative analysis. EXCEL software was used in interpretative structural analysis. The studied structures of developing human resources capabilities are employment potentials, specialized potentials, organizational potentials, cognitive characteristics, performance improvement, motivational and emotional characteristics, competitive advantage, productivity capabilities, and psychological characteristics. Based on the proposed model, knowledge organizations, to reduce their organizational challenges, especially in the field of human resources, need an approach to cover them in topics such as recruiting and hiring, salaries and wages, benefits, and rewards, but also at higher levels of human resources such as career path, skills development, training, job enrichment, integrated performance management, employee empowerment, employee relations, psychological well-being, etc. 


Main Subjects

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