Document Type : Original Research Manuscripts


1 Ph.D. Candidate of Industrial Management, North Tehran Branch, Islamic Azad University, Tehran, Iran.

2 Associate Professor of Industrial Management, Economic and Management faculty, Shiraz Branch, Islamic Azad University, Shiraz, Iran.

3 Assistant Professor of Department of mathematics, Central Tehran Branch, Islamic Azad University, Tehran, Iran.



The research aims to design a sustainable supply chain model to achieve world class with a fuzzy hybrid approach based on critical situation information systems. This research is developmental-applicative in terms of its purpose, and the method used is a combined method that includes historical method (gathering information) and survey method (questionnaire distribution). The statistical population of this research consists of experts in the handwoven carpet industry and professors in the field of world-class production. The sampling method is purposive and model fitting was done with Dematel techniques and interpretive structural model. Based on the literature, 15 indicators were identified, which are: lean production (elimination of redundant activities), cost of materials and transportation, reduction of time to reach the market and waiting, technology and machinery and software Design tools, supply chain agility, applying honest principles in hiring local people, increasing consumer awareness to consume sustainable products, focusing on social/community welfare, insurance and pension guarantee, creating strong legal facilities to take care of industries in times of Corona, compatible production processes With environment and green distribution, ISO 14001, reverse logistics and recycling, green packaging and distribution and creating sustainable procurement strategies. The results show that based on the designed interpretative structural model, the low-level components of applying honest principles in hiring local people, focusing on the social/personal welfare of employees and issuing, creating strong legal facilities in times of Corona and environmentally friendly production processes and Green distribution has the most influence on the whole model.


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