Knowledge management
Farshid Bigdeli; Mohammadreza Dalvi Esfahan; Saeed Aghasi
Abstract
The purpose of this research is to model supply chain performance management based on information dashboards in private banks. The data was derived from in-depth and semi-structured interviews with 12 managers of five private banks in the country, which were based on purposeful sampling and continued ...
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The purpose of this research is to model supply chain performance management based on information dashboards in private banks. The data was derived from in-depth and semi-structured interviews with 12 managers of five private banks in the country, which were based on purposeful sampling and continued until reaching theoretical saturation. The validity of the research data was checked and confirmed by going back to the participants and external auditors. Data analysis was done based on the Strauss and Corbin model in the form of open, axial, and selective coding in the Atlas TI8 software. Modeling of supply chain performance management based on information dashboard in private banks including causal factors (intensification of competition, supply chain inefficiency, banking system challenges), intervening (appropriate corrective measures, organizational strategies, banking service challenges), platforms (quality management services, facilitating elements, and action management), strategies (development strategy, partnership strategy, discovery strategy, and focus strategy) and consequences (correction of performance evaluation system, financial-administrative function, performance improvement and innovation and supply chain development). To succeed in developing and changing their business model, they must correctly recognize factors affecting the supply chain of banking services in the fourth industrial revolution and digital revolution and successfully transition to the new technological era. A supply chain refers to the flow of materials, information, funds received from customers, and services from suppliers of raw materials through factories and warehouses to final customers, and includes organizations and processes that create goods, information, and services and deliver them to intended consumers.
Knowledge management
Alireza Aghanoori Koupaei; Ozhan Karimi; Shahram Hashemnia
Abstract
This research aims to provide an information system based on virtual currency data in the banking industry in Iran. Data is one of the most significant assets of the organization. This research is applied in terms of purpose. The population includes university professors in marketing and experts, including ...
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This research aims to provide an information system based on virtual currency data in the banking industry in Iran. Data is one of the most significant assets of the organization. This research is applied in terms of purpose. The population includes university professors in marketing and experts, including managers of the banking industry. Sampling in the qualitative section was done purposefully, and the criteria of expertise were at least a graduate degree and ten-year of relevant work experience. Finally, 20 people were selected as samples. The method used is SWARA's quantitative prioritization method. The index of using virtual currency in Iran's sanctions situation (Q67) with a weight of 0.12 is the first. The index of entrepreneurial acceleration based on the new payment system (Q56) with a weight of 0.11 is the second priority. The index of general uncertainty about the nature of virtual currencies (Q16) with a weight of 0.09 is the third priority. The index of improving communication and interactions between customers and the bank (Q63) with a weight of 0.0859 is the fourth priority. The index of alignment of banking processes with global standards (Q61) with a weight of 0.07 is the fifth priority. Extracting useful information from the database and converting it into actionable results is the main challenge that companies face. Therefore, results show that one of the ways to the success of cryptocurrencies is the use of data-oriented information systems and data mining techniques. The data-oriented information system is one of the recent developments in data management technologies.
